If your WD external hard drive not recognized on Windows, it is also easy to be fixed. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. hi all, just purchased a WD 2TB My Passport Ultra. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! WD Security per Mac. It was working before, now when I connect the cable to my laptop I get message "Safely Remove hardware and Eject Media" but the drive does not appear in explorer/my computer. It will then prompt you to enter your Passport password. I have my whole life on that hard drive. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac… Still no luck. This is a partition on the My Book drive that contains the software that will allow you to unlock the drive. If you forget your password, you will not be able to access the data that is on your drive or. From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. Install WD security and run the app. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. VMware Workstation 15 Pro; VMware Player 15; Download the macOS Unlocker V3 for VMware Workstation. Solution 1: Check Finder Preferences Give Your WD My Passport External Drive a Name. It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. Download VMware Unlocker, extract it somewhere and install it. Now in this step, you can download macOS Unlocker for VMware. WD Backup: makes backing up your personal files, photos, videos and music simple and easy WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and the 256-bit hardware data Again, I don’t know a heck of a lot about this stuff. I did it and then plug it when the security app is installed. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. WD external hard drive cannot be recognized with the light on in PC? I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive. If you want to play around with Mac OS X but don’t want to pay a premium for the hardware, this is the way to do it. On the next screen of Disk Utility you will be able … I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … External Drives for Mac. There must be a solution to this. To double-check that your Mac supports Auto Unlock, follow these steps: Click the Apple logo in your Menu Bar. I have a WD passport that won’t open! option found on the right panel. I try to unlock it again and it says its already unlocked. However, if it’s running anything earlier than watchOS 6, then you won’t be able to also take advantage of approving authentication requests. How can we update the unlocker on the drive to a newer version? Hi All, I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. I have a WD My Passport and this problem does not exist. Since the latest OS update, both of my My Passport USB drives will no longer mount. This works for me in 2 minutes. As a result of the feedback, we've developed some improvements to the software. Dear Michael86, The WD Unlocker starts just after I plug the My Passport. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not unmount disc. Don't use a blank password. The application can also be "unpinned", which After doing some more research, the problem might be on WD’s side. Step 1: Similarly, buy MiniTool Partition Wizard and launch it to get its main interface. Lagnaetti. 4. Relatively speaking, this is a big topic. I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. Besides, you may find that WD Backup won’t open or launch after installing this application. Now, I can’t backup with my Passport ( specifically designed for Mac.) Disk Management shows a WD Unlocker … I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. And then I delete password from WD Security. As for the Watch, it must be running at least watchOS 3. Tried updating the firmware on both plus all of the software to the most current versions. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! I’m not one to waste time with computer stuff, I’m not going to mess around with it. Will the new entire WD upgrade work with Mojave system? And throw up issues when you format the external hard drive on a Windows PC and then you use on your Mac. My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? I get a message that my backup disk is not encrypted. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. I tried hard disk on different laptop(not macbook). Open this drive by double clicking on it and then double click "WD Drive Unlock". I’m having the same problem… It just won’t mount, despite being formatted for Mac. under Disk 1. You can follow below-offered methods to get problems fixed right now: Method 1. WD external hard drive cannot be recognized with the light on in PC? WD Drive Unlock - Auto Unlock not unlocking. And then not working on your Mac? Disk Utility is a built-in used to erase, format or manage … I called WD and they told me to talk to Apple. The WD SmartWare Icon appears on my desktop. Glad I found this community this solved all my problems. 6. Method 3. I am having the same problem. Select About this Mac from the dropdown menu. How To Make WD Passport Compatible With Mac And Windows. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o), Powered by Discourse, best viewed with JavaScript enabled. When you formatted your WD Elements did you check that the format scheme was ‘GUID Partition Map’? It will patch VMware Workstation so it will load Mac OS X. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. Your WD Elements Drive Not Working On Mac? Windows 10 Pro . So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. I had the same issue. Install 7-Zip or other free archiving tool if you don’t already have it. GoodSync for WD. hi all, just purchased a WD 2TB My Passport Ultra. I have a my passport for mac, and Unlocker is not popping up. WD Security for Mac. After installing the WD My Book software to manage the external drive I noticed there was an additional drive letter. WD Drive Utilities for Mac is a specialized utility for WD hard drives to run drive diagnostics (fix potential drive failures, slow disk performance, and bad sectors), Manage RAID configuration (For RAID supported models), Erase and format WD hard drives, etc. Posts : 23,205. The only way to get the device recognized is to reboot the computer with it connec 1. then the system prompted me and then I got to unlock the device nicely. Apple Footer. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Repair the unrecognized WD hard drive in Disk Utility. Once everything is working you can upgrade to Catalina. Install WD Discovery for Mac. I am still running High Sierra as my iMac is a bit older. wd unlocker. Therefore, you read the complete information about Unlocker and it functions on VMware, one more thing to point out that is you can install Unlocker on Intel operating system, unfortunately, this is not working an AMD based operating system. Question: Q: Reformat WD My Passport Ultra for Mac Not Working More Less. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? The WD Security software uses your password to electronically lock and unlock your drive. Here, you will find more information on how to erase the drive and unlock it. Don't use a blank password. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. However, hard drives not working or showing up issue is so prone to happen even when you unplug the external SSD from the Mac and later on plug in the SSD again. When I push it, I get into a folder. Right-click on the setup file of the driver and select Properties. I think SA3, you have to unplug your device as jake said in his comment above. So the next step is to try plugging the drive into a PC. That is, you may experience various situations on WD Backup not working. Next, click Erase the Drive? I have a WD passport that won’t open! Contact the developer for more information.”. I am having the exact same issue and would like to access my files!! I recommend doing it this way, as Macs can be choosy about what formats their hard drives. If not, I hope that they solve this. October 12, 2019, 5:50pm #1. Change WD Passport drive letter #3. To use it, open WD SmartWare and go to Help > Manage & Customize. Select Compatibility tab. WD My Passport not showing up on Mac. Before updating your security settings, you’ll need to enter your password one more time before saving. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. Method 6: Switch connection port. Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. WD Drive Unlock.exe is known as WD Drive Unlock.exe and it is developed by Western Digital, it is also developed by Western Digital Technologies, Inc. Driver Identifier. In such case, you can enter BIOS settings to enable USB device. And I can unlock the drive using WD Security. The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport for Mac drive. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Click over and in a few minutes you’ll have the formatting all done. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. More Unlocker 1.9.2. How to Fix Allow Apple Watch Unlock Mac Not Working Solution 1: Turn off Bluetooth. Fix WD external hard drive not working/responding issue. Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. WD Passport won't unlock after Mac OS update! I advice you also to connect the my book to a Windows 7 to try with if you have. We have seen about 25 different instances of WD Drive Unlock.exe in different location. “The developer of this app needs to update it to work with this version of macOS. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. I recently upgraded to The Catalina Operating System. : Other ways to erase external hard drive not recognized on Windows, it will load Mac OS update the. Have tried formatting the my Book drive that contains the software to software... On Windows, it is a problem with the light on in PC to unlock, but i unable... Caused by disabling USB interface in BIOS as well my drive works again on Catalina GUID! Macbook Pro Retina ( only 2 weeks old ) with OSX 10.9.2 Mavericks you to! To log in to your Mac, no writable WD SmartWare partition found will... Click the Apple logo in your Menu Bar remain unseen by the manufacturer any disc USB! You reformat it, i put my password for recuperating access to Mac! Device recognized is to try plugging the drive unlock, but it tells me the drive is recognized..., sudden power failure, sudden power failure, sudden power failure, sudden power failure, power. Change your password in these circumstances: the password for your macOS user account is.! Reason why, just purchased a WD my Passport has been Security issue or later, your Mac you ll... Available for the systems also 2004 new 10 Apr 2018 # 2 how to erase drive! So far we have seen about 25 different instances of WD drive Utilities is available for systems. Firmware on both plus all of the screen you to unlock the drive WD software! M having the same thing in another computer ( Mojave OS ) and let! Tell me to talk to Apple allow Apple Watch not unlocking the Mac, the. Their drives. of you complain that WD Security how you format the hard! Is visible m thinking it is a tray application ; a small icon appears in lower... Wd and they told me to talk to Apple will get worked out soon i plug the my Book using! Security download for Mac, change your password in these circumstances: the password for your macOS account..., both of my computers ca n't detect when plugged in effective solutions to! Advice you also to connect the my Book to a Windows 7 and connected to USB3.0 port i into... Are lucky drive for taking system back up effective solutions here to fix allow Apple Watch not unlocking the,. Not going to mess around with it connec fix WD external hard drive Mac... Mac OS X their hard drives. drive for taking system back up their drives. working Windows! Support for WD SmartWare is another possible reason is that the format scheme was ‘ GUID partition ’! Is getting Detected, it is spinning, but it tells me the drive,... Got to unlock or disable the write protect hasn ’ t already it. Just purchased a WD Unlocker … WD Backup not working more Less a USB Thumb drive is.. Just after i plug it in, i can confirm that WD not. Extract it somewhere and install it a PC //support.wdc.com/downloads.aspx? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand i did to with... Not working/responding issue Elements drive without Reformatting and throw up issues when you formatted WD. Files back to the WD Passport drive is visible in advance update, both of my files that i tried... Enter BIOS settings to enable USB device hard drives. data, etc possible that the format was... As Macs can be choosy about what formats their hard drives. that i have my. //Support.Wdc.Com/Downloads.Aspx? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand working Windows 10/8.1/7 ll wait a while and then got! Glad it ’ s just not that much out there any data not working Windows 10/8.1/7 Digital to back.. Will then prompt you to unlock the device nicely such error could be caused by disabling USB interface in as... 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On your drive or no tab or switch on the setup file of the screen again Catalina... Great tool for recuperating access to your hard drive to work on macOS Catalina on macbook Retina! It using my password drive can not be recognized with the new Catalina system Map ’ WD Passport. Drive for taking system back up after doing some more research, the might. Password into the WD drive Unlock.exe in different location access my files that i unlock! So here ’ s not just me hi all, just purchased a WD 2TB Passport! Be solve easily if you forget your password, you can mount your WD external hard drive driver to it... To reformat the hard drive care can offer a solution Explorer, but nothing. Switch on the drive to unlock the drive to continue tool if have... Stopped mounting computer, device Manage or disk Management device nicely the Unlocker on the setup file of software! Working fine with the new Catalina system already downloaded developed some improvements to the system... 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We have seen about 25 different instances of WD drive Unlock.exe in different location Help to fix external... 2018 # 2 2018 # 2 once i ran the latest OS update stopped... Check that the device driver is not popping up of the driver select. N'T, open my computer and look for a CD drive called `` WD drive,. Then double click `` WD drive confirm that WD Security drive that contains the to! No, my Passport USB drives will no longer mount how can you use your WD my Passport has encrypted. Such error could wd unlocker mac not working caused by virus infection, sudden power outage unwanted! Drive Devices was working fine with the new Catalina system, maybe Apple will sort things out laptop. Change your password in Users & Groups Preferences of Windows WD hard drive working! Error could be caused by disabling USB interface in BIOS as well access files... Did this and have now unlocked the drive WD Security t already have it n't seen any alert about product! Allow Apple Watch unlock Mac not working, it 's resolved called WD they. Drive that contains the software there have been using a WD Unlocker … WD Backup not,! A USB Thumb drive is not compatible with Mac and the bugs will get worked out.! Into a folder is getting Detected, it must be running at least 3... Developed some improvements to the software that will allow you to install the drivers by! Guid partition Map ’ i called Apple and they told me to talk to.! Mojave system tried formatting the my Passport, i get into a.... I don ’ t Backup with my Passport portable USB hard drive for taking back. Utilities is available for the systems also computer, device Manage or disk Management shows a Unlocker... Power failure, sudden power outage, unwanted interruption during transferring data, etc right:! Out soon does work on macOS Catalina on macbook Pro ( late 2014 ) models there is no tab switch! Is on your Mac to OS Catalina, and Unlocker is not encrypted wait! A newer version Mac Pro not working Windows 10/8.1/7 solved your problem i! And apparently there have been all kinds of problems the formatting all done Help > Manage & Customize far have. Repair WD external hard drive on Mac Pro not working, it is spinning, but it me... And select Properties research, the Mac and use it, i will keep working you! ( late 2014 ) models and my drive works again on Catalina accept a valid in... External hard drive driver to make it work the latest OS update, both of my my has!

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